Store in Watford was full of customers, yet not enough sales people, so waited to be seen for almost an hour. Once we were served, the sales assistant was preoccupied with his lunch order instead dedicating full attention to us. When quoting the price for 6 chairs, he said I’m going to give you a brilliant deal, it’s going to be £714 including delivery of £69. At the same time, I checked online and I could have gotten the same for £570 including £20 for delivery. He then honoured the price, however what’s concerning is that if I wasn’t there and only my mother in law, who is in her 70s she would of had been heavily overcharged. Would I recommend Furniture village, yes for the offer as their furniture is very nice and of good quality, on the service 100% no. You get better service online without any human interaction, so very disappointed.